Compliments! Your franchise business has taken off as planned and you are now ready to take it to the next level; opening more stores and expanding your company’s geographic presence. And as part of the business growth strategy, you’ve decided to implement franchise software in all locations. After all the information is the pre-eminent company resource for a franchise company and a well-developed franchise software is the ideal platform to create synergies among the stakeholders: central functions, franchisees and their employees.
To do this, you can choose to build an internal intranet or buy franchised software. Here are critical aspects to consider to evaluate the feasibility of both for your business.
The proposed software must result in better efficiencies at all levels
Before deciding to develop a corporate intranet, ask this question: how will efficiency in the organization improve, In addition to being functionally foolproof and easy to use, the ability of franchise software to meet the requirements of each function in the organization and eliminate all paper work is a good indicator of its effectiveness.
For example, although it may be easy to create an internal information database on platforms such as SharePoint, Google Docs or Dropbox, information overload may occur. In front-end operations where decision-making capabilities can be limited, unnecessary information can be more damaging than all information. On the other hand, ready-to-use solutions like Chainformation Concept Manager ™ (CCM) have been designed to convey knowledge and information as for the roles defined in the organization. CCM also offers a digital manual using the WorkMap ™ methodology that is known to improve 50% franchise operating efficiency.
Compare the features offered by off-the-shelf platforms and your organization’s ability to develop these capabilities internally.
The software implementation must be seamless
So you have done your research, chose the Intranet franchise network that best meets the needs of your company and you’re ready for launch; Well done! Remember that the acceptance of the new platform by franchise personnel will be critical to its success, so here’s what you need to do. Create an awareness campaign to promote the benefits of new franchise software, which may include staff competitions, newsletters, e-mail and top management addressing franchise holders in various events. After the implementation of the franchise software, it may be necessary to play with the cop using the system and reaching non-users for migration to the new system. Ensure that there is adequate system support to address any initial concerns that affiliates might have.
However, a system that has not been well designed can cause too many technical problems early on, which could make the staff acceptance process take off. This is why, in order to ensure perfect integration with existing processes and minimal incidence of problems during the launch phase, relying on a franchised software company such as Chainformation could be a better option than trying to implement an internal system that is not tested.
Evaluate the longevity of the software for the organization
The Franchising Intranet should be so forward-looking that it can be easily resized and customized to include new features to manage the most recent and sometimes unexpected business developments. Evaluate the cost of running the franchise software over the next 3 5 years. A case in point SharePoint that can be substantially expensive in the long term due to its high user license fee compared to CCM which does not cost more than a standard mobile phone plan for each franchise location, making it more convenient in the long run as and when that your company grows. Unlike an internal intranet solution that depends on the skills of an internal staff, when consulting a specialist such as Chainformation, you have access to cutting-edge know-how in the industry.
Needless to say, developing and implementing a powerful franchise intranet requires a great deal of experience and foresight that can only come with experience. This is why companies should rely on the experience of specialists such as Chainformation when it comes to implementing franchised software.